Privacy Policy

Last Updated: February 25, 2024 Effective Date: February 25, 2024

Introduction

Whaleform Inc., operating as Whalesync, provides software-as-a-service enabling businesses to synchronize data across third-party tools. The organization recognizes privacy as an ongoing responsibility and commits to updating this notice as practices evolve.

Data Protection Officer

Location: Miami, Florida, United States

Contact: Curtis Fonger 390 NE 191st St STE 8026 Miami, FL 33179 United States privacy@whalesync.com

Representative

For European Union residents, Whalesync has appointed Prighter Group as its privacy representative. Data subjects may exercise privacy rights through: https://prighter.com/q/12931220194

How We Collect and Use Personal Information

Collected Data Categories

• Name
• Job title
• Employer name
• Work address
• Work email
• Work phone number

Use Purposes

The company uses this information to provide services to prospects and customers. We do not sell personal information to anyone.

Third-party information sources supplement this data with employer or industry details, sometimes sourced from platforms like LinkedIn.

Use of the Whalesync Website

Automatic Collection

The website automatically collects:

• Internet protocol (IP) addresses
• Regional/general location data
• Browser type and operating system
• Usage patterns and page view history

Purpose

Whalesync has a legitimate interest in understanding how members, customers and potential customers use its website. This data informs site design, product development, and resource allocation.

Cookies and Tracking Technologies

Information about cookies and tracking technologies used on the Whalesync website. Please refer to our cookie settings for more details on managing your preferences.

Use of the Whalesync Services

When you use Whalesync services, we process data as necessary to provide and improve our synchronization platform. This includes technical data required for service operation and performance monitoring.

Sharing Information with Third Parties

Data Storage

Personal information is stored in U.S.-based third-party databases. These providers access data exclusively for cloud storage and retrieval purposes.

Subprocessors

A complete list of our subprocessors appears at: https://security.whalesync.com/subprocessors

Permitted Disclosures

Information is shared only when:

• You request or authorize it
• Required by law (search warrants, subpoenas, court orders)
• Necessary to enforce agreements
• Required to protect rights, property, or safety
• Shared with service providers performing functions on behalf of the company
• Addressing emergencies or disputes
• Provided to persons with legal authority

Aggregated, non-identifiable data may be shared with partners and advertisers for marketing purposes.

Transferring Personal Data to the U.S.

Whalesync operates from the United States; all collected information is processed domestically. By using services, users acknowledge this processing location.

Legal Framework

The U.S. has not received an "adequacy" finding from the European Union under GDPR Article 45. Whalesync implements binding, standard data protection clauses per Article 46, enhanced based on European Data Protection Board guidance.

Justification Bases

Data transfers occur with:

• Explicit consent
• Contract performance
• Legitimate organizational interests that don't outweigh individual rights

Since it was founded, Whalesync has received zero government requests for information.

Data Subject Rights

GDPR and other privacy laws provide data subjects with:

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right of data portability
• Right to object
• Rights regarding automated decision-making and profiling

Exercising Rights

Requests should be directed to privacy@whalesync.com. Whalesync provides:

• Confirmation of data processing
• Access to personal data held
• Processing purpose information
• Categories of personal data involved
• Third-party disclosure details
• Data source information
• Storage duration details

Access Provision

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within reasonable timeframes, Whalesync will specify when information will be available. Denials include explanations.

Complaints

European Union residents may lodge complaints with the European Data Protection Supervisor or their nation's data protection authority.

Security of Your Information

Whalesync implements appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Data Storage and Retention

Storage Location

Personal data resides on Whalesync servers and third-party cloud database services located in the United States.

Retention Periods

• Service data: Retained for customer relationship duration plus subsequent period for operations analysis and archival purposes
• Prospect data: Retained until business value ceases; then purged from systems

All controlled personal data may be deleted upon verified data subject request.

Children's Data

We do not knowingly attempt to solicit or receive information from children.

Processing Activities

Cookies and similar technologies from online data partners may associate website activities with other personal information, including email or home addresses. Communications and marketing may be sent to these addresses.

Opt-out: https://app.retention.com/optout

Questions, Concerns, or Complaints

Contact Information:

Whalesync 390 NE 191st St STE 8026 Miami, FL 33179 United States privacy@whalesync.com